Hanoi Hotel, Hanoi

I loved the view of the lake from my room, even though it got a bit warm with the setting sun. The Asian-style design for private meetings was a nice touch, but the room was a bit dark for my taste. The location was perfect for exploring Hanoi and shopping, but the service had some communication issues.

The hotel offers rooms with excellent facilities and a beautiful lake view, which are very spacious - a major plus if you enjoy large rooms. The lakeside location provides a stunning view of the lake. The service is exceptional, with staff who are quick to apologize and make immediate changes, always maintaining a friendly and helpful attitude. The location is convenient, being near a lake and not far from the famous Old Quarter area, allowing for easy exploration of Hanoi city and access to various attractions. The dining experience boasts a great selection of international and local food, including high-quality buffet options. The facilities are top-notch and well-maintained.

Staying lakeside provided a lovely view of the lake. The rooms are clean, and the laundry service is extremely efficient. However, the hotel does not allow users to log on multiple devices at the same time.

The hotel is situated in a good location, with a lake nearby and convenient access to the famous Old Quarter. The rooms, although a bit dated, were clean and neat, offering a comfortable stay. The service was warm and helpful, making an early check-in hassle-free. The dining options, comprising a mix of Asian and Western cuisine, were decent overall. The facilities provided by the hotel were satisfactory, adding to the convenience of the stay.

The hotel exceeded my expectations with clean and comfortable rooms, friendly and helpful staff, and a great location near the lake. However, the dining experience was just okay. Overall, it was a value for money stay.

The hotel is in a convenient location, near the Giang Vo Exhibition center and not far from the famous Old Quarter. The rooms are spacious, but a bit too dark for my taste with outdated furniture that needs refurbishment. Service was outstanding, with the friendliest staff I've ever encountered. The dining options were decent with a great selection of international and local food. The facilities are good, but some areas badly need renovation.

The hotel offers a comfortable stay with a stunning view of the lake from the rooms but may get warm in the setting sun. The service, although helpful, had some communication issues when fulfilling requests. The location is conveniently close to both the city tour spots and a canteen, providing options for exploration. The dining, while satisfactory with a mix of Asian and Western cuisine, had room for improvement. Overall, a decent option for a stay.

The hotel offers a superior standard Asian-style setting with a warm atmosphere due to the evening sun but compensates with a stunning view of the lake. The restriction on simultaneous device logins can be an inconvenience.

I had a pleasant stay overall. The hotel offers clean and comfortable rooms, and the staff was very helpful and warm. The location is convenient, being close to both the lake and the bustling Old Quarter. However, the room furnishings felt outdated, and there were some communication challenges due to the language barrier. Despite these minor issues, it was a decent choice for the price paid.

The hotel offers a beautiful view of the lake from the rooms, though they can get warm with the setting sun. The Asian style decor adds a unique touch, but the room standards are not as high as expected. The service was attentive overall but experienced some challenges with communication. The location is convenient for exploring Hanoi and offers various accommodation options in the Old Quarter area. The dining experience was subpar compared to other hotels in the area.